Social Media Management

Social Media Management to grow your brand & engage with customers

Australian’s are among the biggest consumers of social media in the world, therefore as an Australian business it is important to engage with your clients through the most popular platforms.

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Social Media Management For Your Business

We get social more than 30 times/week, meaning that we spend almost 9 hours/week engaging and interacting with friends, family and businesses on social media. Unsurprisingly, Facebook continues to be our social platform of choice, with over 14 million active users across the country.

Many business owners overlook the power of social media, however it’s important to remember that it can be utilised to:

  • Connect and engage with existing customers
  • Identify and reach your ideal type of customer
  • Increase and promote brand loyalty and awareness
  • Respond to clients to increase customer service
  • Reach new prospects through the viral nature of social media

Successful businesses with a holistic marketing strategy harness the power of social media management and Facebook marketing to grow their brand, boost website traffic and increase their client base and revenue streams.

Despite the immense usage of social media, it may come to your surprise that only 31% of small to medium businesses in Australia actively operate a social media engagement strategy. Engaging with a social media expert allows you to get ahead of your competitors and cement your authority with a focused social media strategy.

Reputation management is an important part of a large brand’s digital strategy, but is often overlooked by smaller businesses. With customer advocacy being vital to the long-term success of a business, a social media manager allows businesses to focus on their core operations while attending to the time consuming exercise of retaining and servicing existing clients while reaching and bringing in new prospects.

Our dedicated social media campaign managers and Facebook specialists take their time to get to know your business, your audience and engage with them to create long lasting and profitable relationships.

To make sure your site gets traffic, we perform an SEO content audit to ensure the content on your site is sending the right signals. Then we provide on-going maintenance to ensure it suits the changing environment while remaining true to your goals.

When tech changes, the rules change. When you engage Shout, we'll conduct an SEO technical audit to ensure your site is best suited to the demands of a changing digital world while providing ongoing support.

To make your content more and more visible, our content authority methodology ensures the content on your site works with digital systems to increase the visibility of your site. This means optimising results on search engines, social media, other sites and your own.

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Facebook, Instagram, Twitter and LinkedIn have entirely changed the way in which businesses interact with their customers. These networks can be highly profitable if you use them correctly.

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Social Media For Business

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Brand Awareness

Just because a profile with your company name exists, it doesn’t mean it is efficiently used. If you do not expose your brand and your content to the intended audience, you are far from reaching success. Social media is an excellent way of making yourself known, but only if you address the right people at the right time.

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Engagement and Loyalty

Every post on social media offers a way to create a relationship with your clients. Moreover, through social listening you can follow their views about your company. By investing time and resources towards these actions, you can attract some of the most loyal customers.

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Traffic and Sales

Efficiently listing and showcasing your services and/or products on social networks can generate many visits and sales, either directly on different platforms or on your website.

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Comprehensive Strategy

Some marketers are not advised to go for a war, but before the first release, they have to create a step-by-step sign for the future. At the beginning of each project we make a company-specific strategy.

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